Frequently Asked Questions

If you still have questions, contact: hello@oxygenadvantage.com

Ordering

Contact us at orders@oxygenadvantage.com for questions related to refunds and returns.

Delivery

Yes, we ship to most countries globally. Please proceed to checkout where any issues with your region will be flagged.

FREE for orders over US$40 / EUR€37.50 / GBP£30 / AUD$60 / CAD$60

All other orders charged US$5.95 / EUR€5.50 / GBP£4.95 / AUD$9.95 / CAD$9.95

Orders are processed within 24 hours of receipt (Mon–Fri). Depending on the size and delivery address on the order, orders are sent by either Registered Post or courier.

US and Canada orders are shipped by trackable courier from our warehouse based in Texas, United States. All other orders are shipped worldwide from Ireland, EU by standard registered post (with tracking).

  • EU countries and UK: 1–2 weeks
  • USA: 3-7 days
  • Canada, Australia, New Zealand: 2–4 weeks
  • Africa, Middle East, South America, Asia: 3–8 weeks

Please note that delivery times may vary depending on local postal services, customs clearance, and other factors beyond our control. A tracking number will be provided once your order is shipped.

Returns

We offer a 30-day return policy for all physical products.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase. Please email: orders@oxygenadvantage.com to arrange your return.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 2-5 business working days.